Privacy Policy

1. Introduction

Welcome to Slip-Scan. AppCraft Studios (Pty) Ltd ("we", "us", "our", or "AppCraft") is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information.

This Privacy Policy explains our practices regarding the Slip-Scan mobile application (the "App" or "Service"), including what data we collect, why we collect it, how we use it, and your rights concerning your personal information.

By using Slip-Scan, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Data

When you create an account or use our Service, we may collect personally identifiable information, including but not limited to:

• Email address
• First name and last name
• Phone number (optional)
• Profile picture (optional)
• Company name and business details (for business accounts)
• Payment information (processed by third-party payment processors)

2.2 Document Data

When you scan receipts, invoices, or other financial documents through the App, we collect and process:

• Images of scanned documents
• Extracted data including vendor names, dates, amounts, categories, and descriptions
• Metadata such as scan time
• Custom tags, notes, and categories you assign to documents

2.3 Usage Data

We automatically collect certain information when you access and use our Service:

• Device information (device type, model, operating system version)
• IP address and general location data
• App usage statistics (features used, session duration, frequency of use)
• Crash reports and diagnostic data
• Network information and connection type

2.4 Cookies and Tracking Technologies

We use cookies, analytics tools, and similar technologies to collect usage data, improve user experience, and analyze trends. You can control cookie preferences through your device settings.

3. App Permissions

Slip-Scan requires certain device permissions to function properly. We only request permissions necessary for core functionality, and you can manage these in your device settings.

4. How We Use Your Data

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve the Slip-Scan app functionality, including document scanning, OCR processing, and expense management features
• Account Management: To create and manage your account, authenticate users, and provide customer support
• Data Processing: To extract text and data from scanned documents using optical character recognition (OCR) technology
• Analytics and Insights: To generate expense reports, analytics dashboards, and financial insights based on your scanned documents
• Communication: To send you technical notices, updates, security alerts, support messages, and administrative communications
• Improvement: To analyze usage patterns, monitor app performance, troubleshoot issues, and develop new features
• Security: To detect, prevent, and address fraud, security breaches, and technical issues
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests
• Marketing: With your consent, to send promotional materials, newsletters, and information about new features (you can opt out anytime)

5. How We Share Your Data

We do not sell your personal information to third parties. We may share your data only in the following circumstances:

5.1 Service Providers

We work with trusted third-party service providers who help us operate our business:

• Cloud hosting providers (for secure data storage)
• OCR and machine learning service providers (for document processing)
• Payment processors (for subscription and payment handling)
• Analytics and monitoring tools (for app performance and usage analytics)
• Email service providers (for transactional and marketing communications)

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

5.2 Business Transfers

If AppCraft Studios is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and its implications for your data.

5.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect the rights, property, or safety of AppCraft Studios, our users, or the public
• Prevent fraud or security threats
• Respond to claims that content violates rights of third parties

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

• Encryption: Data is encrypted in transit using TLS/SSL protocols and at rest using AES-256 encryption
• Access Controls: Strict access controls ensure only authorized personnel can access personal data
• Regular Audits: We conduct regular security audits and vulnerability assessments
• Secure Infrastructure: Our servers are hosted in secure, SOC 2 compliant data centers
• Authentication: Multi-factor authentication options are available for enhanced account security

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Data: Retained while your account is active and for a reasonable period after account closure
• Scanned Documents: Retained according to your preferences; you can delete documents at any time
• Usage Data: Aggregated analytics data may be retained indefinitely in anonymized form
• Legal Requirements: Some data may be retained longer if required by law or for legitimate business purposes (e.g., tax compliance, dispute resolution)

When data is no longer needed, we securely delete or anonymize it to prevent unauthorized access or use.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to processing of your personal data for certain purposes
• Restriction: Request restriction of processing under certain circumstances
• Withdrawal of Consent: Withdraw consent for data processing where consent was the legal basis
• Opt-Out: Opt out of marketing communications at any time

To exercise any of these rights, please contact us at support@appcraftstudios.com. We will respond to your request within 30 days.

9. Children's Privacy

Slip-Scan is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. International Data Transfers

AppCraft Studios is based in South Africa. If you are accessing our Service from outside South Africa, please be aware that your information may be transferred to, stored, and processed in South Africa or other countries where our service providers operate.

By using our Service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or in-app notification
• For significant changes, obtain your consent where required by law

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to resolving privacy concerns and complaints in a timely manner. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.